Privacy & Policies

🔒 Privacy Policy

At SFAY’s Imperial, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, phone number, email address, delivery address.
  • Order Information: Items purchased, payment method (COD), order notes.
  • Technical Information: Device type, browser, IP address, cookies, session data.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your order
  • Confirm your order via WhatsApp, SMS, or email
  • Improve our website and customer experience
  • Respond to customer service requests
  • Prevent fraudulent orders or suspicious activity

3. Sharing of Information

We do not sell or trade your personal data. However, we may share your information with:

  • Courier services to deliver your order
  • Payment or verification partners for COD confirmation
  • Legal authorities if required by law

4. Cookies & Tracking

We use cookies to enhance your browsing experience, track website performance, and improve functionality. You can disable cookies through your browser settings, though this may affect certain features.

5. Data Security

Your information is securely stored and protected. We implement strict security protocols to ensure that your data is not lost, misused, or accessed without authorization.

6. Your Rights

You have the right to:

  • Request details about the data we hold
  • Ask for corrections to inaccurate information
  • Request deletion of your personal data (if not required by law)

7. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

📞 Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

What'sapp & Call: 03460275098 & 03193692526
sfayimperial@gmail.com